WELCOME TO HATCH

Hatch works with individuals and teams to help them find practical ways to improve, grow, and ultimately thrive. Whether that’s to define strategy, develop processes and operationalise change, or equip and empower teams and leaders, we enable our clients to overcome challenges and successfully achieve their desired outcomes.

SERVICES

COACHING

With first-hand experience of the impact that high pressure environments, toxic work cultures, and constant change and ambiguity can have on people’s performance and wellbeing, Hatch Coaching supports and empowers clients in their professional and personal development, providing a safe space for them to explore their challenges, work to better understand themselves and others, and actively move toward their goals. 

For previous clients this has covered a variety of areas including defining career ambitions, addressing self-limiting beliefs, improving communication, overcoming imposter syndrome, and managing stress and overwhelm. 

CONSULTING

As businesses develop and grow, we can often find that the existing roles, processes, and structures are no longer fit for purpose but we are unsure what changes need to be made for the next stage of our growth journey. This is where a consultant can be hugely beneficial, providing expertise and advice on time-limited projects with clearly defined goals or using prior Customer Success leadership experience to operate as interim management whilst clients build out a permanent team.

Hatch Consulting works with businesses that are looking to set up a Customer Success function or address the challenges the existing function is facing to establish a well-structured and effective team. Previous client challenges in this space have included defining the customer journey, segmenting the customer base, defining CSM responsibilities and associated processes, implementing CS tools and metrics, and evaluating and filling skills gaps.

TESTIMONIALS

"Stevie is incredibly empathetic but at the same time empowers you to look further within. Our coaching has allowed me to start thinking differently about things that were rigid in my mind for years. I thoroughly enjoyed every session, and highly recommend Hatch coaching."
Alice
Exploring self
"I enjoyed having a safe space to talk and think out loud with someone to hold me accountable. The coaching has given me a new perspective and focus and has renewed my confidence. I would definitely recommend Hatch coaching sessions to others."
James
Career change
"I'd absolutely recommend Hatch; I can't tell you how much I got out of this. Taking the time to think about what I want and planning to make it happen has made a real difference. In this climate it's even more important to take some time for yourself - thank you so much Stevie!"
Beth
Starting own business

GET IN TOUCH

If you’d like to find out more about how we could work together, please contact stevie@hatchpartnership.com.